Refund Policy
Blue Shark GFX
Our Commitment to Customer Satisfaction
At Blue Shark GFX, we are committed to delivering high-quality graphic design services that meet your expectations. We understand that customer satisfaction is key to our success, and we strive to ensure that every client is happy with the final product.
Flexible and Hassle-Free Refunds
Unlike many companies, we do not impose a time limit for requesting refunds. If you are dissatisfied with our services for any reason, you can contact us at any time to request a refund. We believe in fair and transparent business practices and will work with you to resolve any issues or provide a refund promptly.
How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team by email at support@bluesharkpay.com.
- Provide your order details, including your name, project description, and the reason for requesting a refund.
- Our team will review your request and respond within 2-3 business days.
Refund Process
Once your refund request is approved, the refund will be processed using the original payment method. Depending on your bank or payment provider, it may take 5-10 business days for the funds to appear in your account.
Exceptions to Refund Policy
While we aim to honor all refund requests, there may be certain situations where refunds are not possible, including:
- Completed projects where the client has already approved the final deliverables.
- Cases of misuse, fraud, or abuse of our refund policy.
In such cases, we will communicate clearly with you and explore alternative solutions to address your concerns.
Contact Us
If you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to us at support@bluesharkpay.com. We are here to help!